Privacy Policy

Privacy Policy for Crown and Crumb LLC

1. Introduction

Welcome to Crown and Crumb LLC, your destination for custom organic and vegan cakes in Cary, North Carolina. This Privacy Policy details how we handle and protect the personal information collected from our customers through our website and in-store interactions. Protecting your privacy is a commitment we take seriously.

2. Collection of Personal Information

At Crown and Crumb LLC, we collect various types of personal information to enhance our services:

Basic Contact Information: Including names, phone numbers, and email addresses for order confirmations, customer inquiries, and marketing communication.
Delivery Address: For customers using our delivery services.
Order Details: Information about products ordered, quantities, and special requests, helping us tailor our services.
Allergy and Dietary Information: Essential for accommodating dietary needs and preferences.
Feedback and Preferences: Customer feedback on our products and services, encompassing taste preferences and product suggestions.
Purchase History: A record of purchases for personalizing services and identifying regular customers.
Special Dates: Information on special occasions for personalized marketing efforts.
Payment Information: Managed with high security for transaction processing.
Marketing Preferences: Customer choices regarding promotional communications.
Social Media Engagement: Analysis of engagement for targeted marketing and service improvement.

3. Use of Information

The information collected is used for:

Order processing and fulfillment.
Enhancing our product range and customer service.
Marketing and promotional initiatives.
Understanding customer preferences and needs.
Essential communication related to orders and services.

4. Sharing and Disclosure

We may share information with third parties in certain situations:

Service Providers: For business operations (e.g., delivery services, payment processing).
Legal Obligations: When necessary to comply with the law or protect our rights.

5. Data Security

We employ various security measures to safeguard your personal information, though absolute security cannot be guaranteed.

6. Children's Privacy

We do not intentionally collect information from children under 13. If such information is identified, we will take steps to remove it.

7. Consent and Opt-Out Options

Customers may opt out of marketing communications and change their preferences by contacting us.

8. Changes to this Privacy Policy

Crown and Crumb LLC reserves the right to modify this Privacy Policy. Changes take effect immediately upon posting on our website.

9. Contact Us

For inquiries about this Privacy Policy, contact us at:

Crown and Crumb LLC

Cary, North Carolina

Info@crownandcrumb.com

919-605-5125